Full Policy
30jili cc Privacy Policy – Full Details
1
Who this policy applies to
This Privacy Policy applies to everyone who interacts with 30jili cc – registered members, people who have started but not completed registration, visitors who browse without an account, and anyone who contacts customer support. It covers personal information collected through the website, mobile browser experience, support channels, and related communications.
30jili cc serves Filipino players and operates with an understanding of the data protection principles applicable to its members. This policy explains how information is handled in a way that is consistent with those principles and with the expectations of people in the Philippines.
2
What information we collect and why
30jili cc collects different types of information depending on what you are doing on the platform. The main categories are described below, along with the reason each type is needed.
- Registration information: Your full name, date of birth, email address, and mobile number are required to create a 30jili cc account and comply with age verification requirements. Players must be at least 21 years old.
- Identity and address verification: A government-issued ID and proof of address may be requested to confirm your identity, prevent fraud, and meet account integrity requirements before allowing withdrawals or high-value transactions.
- Financial information: Details of the Philippine payment methods you use – such as GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay/PESONet references, or Visa/Mastercard – are collected to process deposits and withdrawals in Philippine Peso. 30jili cc does not store your full card number or banking password.
- Transaction history: Records of deposits, wagers, withdrawals, bonus claims, and VIP Club points are kept to run your account, settle disputes, review promotional use, and comply with record-keeping requirements.
- Technical and device data: IP address, browser type, device model, operating system, session duration, and access logs help us keep the platform secure, detect suspicious activity, and improve the experience for mobile users on Philippine networks.
- Communications: Support chats, emails, and any voluntary feedback you submit are retained to resolve queries, improve service, and maintain a record of what was agreed or discussed.
- Responsible gaming information: If you use deposit limits, cooling-off periods, or self-exclusion, those settings are recorded so they can be enforced correctly and consistently across your sessions on 30jili cc.
30jili cc collects only the information that is genuinely needed to run the service, meet obligations, and protect both members and the platform.
3
How your information is used
Information collected by 30jili cc is used for the following purposes:
- Opening, maintaining, verifying, and closing member accounts.
- Processing deposits, settling wagers, paying out winnings, and handling withdrawal requests to GCash, Maya, and other Philippine payment channels.
- Administering promotions, cashback offers, and VIP Club benefits consistently with the applicable rules.
- Detecting and preventing fraud, money laundering, bonus abuse, underage gambling, and other prohibited activity.
- Providing customer support and responding to complaints, disputes, and account queries.
- Sending account-related communications – deposit confirmations, withdrawal updates, security alerts, and important policy changes. These are not optional because they are necessary to operate your account safely.
- Sending promotional messages where you have opted in or where it is otherwise permitted. You may update communication preferences from your account settings.
- Monitoring and improving platform performance, especially mobile browser experience for members across the Philippines.
- Complying with applicable legal, regulatory, licensing, and reporting requirements that apply to 30jili cc.
4
When and with whom information is shared
30jili cc does not sell your personal information. It is not shared with third parties for their own marketing purposes. Information is disclosed only in the following circumstances:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, partner banks, and card networks receive the information necessary to process your transactions. They operate under their own privacy policies and security standards.
- Identity verification providers: Where 30jili cc uses a third-party service to assist with verifying your identity, age, or documents, only the necessary data is shared for that specific purpose.
- Game and platform technology suppliers: Providers who supply game software, betting infrastructure, or platform security tools may process limited technical or account data as part of delivering those services to 30jili cc.
- Regulatory and law enforcement bodies: Where required by applicable law, a valid court order, a regulatory requirement, or a request from an authorised Philippine government body, 30jili cc may disclose information.
- Fraud prevention networks: Anonymised or aggregated data may be shared with anti-fraud systems to identify patterns linked to account takeovers, payment fraud, or coordinated abuse.
Any third party that receives your data in the above circumstances is required to handle it appropriately and use it only for the stated purpose. 30jili cc does not transfer personal data internationally without appropriate safeguards.
5
How long we keep your information
30jili cc retains personal information for as long as your account is active and for a reasonable period after it is closed, to satisfy legal, financial, and regulatory record-keeping requirements. The general retention periods below are guidelines rather than absolute limits in every case.
| Information Type |
Approximate Retention |
Primary Reason |
| Identity and registration |
Account lifetime + 5 years |
Fraud prevention, regulatory compliance |
| Financial transactions |
Account lifetime + 5 years |
Accounting, payment disputes, AML requirements |
| Bet records |
Account lifetime + 3 years |
Dispute resolution, licence obligations |
| Support communications |
3 years from last contact |
Service quality, complaint handling |
| Technical and session logs |
12 months rolling |
Security, fraud detection, platform performance |
| Responsible gaming settings |
Duration of restriction + 2 years |
Enforcement, member protection |
When information is no longer needed for the purpose it was collected, 30jili cc will delete or anonymise it in a secure manner.
6
Your rights as a 30jili cc member
As a member, you have rights relating to your personal information held by 30jili cc. These are practical, not just theoretical, and can be exercised by contacting support at support@30jilicc.net.
7
Cookies and tracking technologies
30jili cc uses cookies and similar browser technologies to keep you logged in between sessions, remember your preferences, and help the platform function correctly on mobile browsers commonly used in the Philippines. Some technical cookies are essential – the site would not work properly without them.
Analytics tools may collect aggregated, anonymised data about how members navigate the platform – which pages are visited, how long sessions last, and where errors occur. This data does not identify you personally and is used only to improve the 30jili cc experience.
Third-party payment providers accessed during deposits or withdrawals may set their own cookies subject to their own policies. 30jili cc does not control those technologies. Adjusting your browser's cookie settings may affect how some features of 30jili cc work.
8
How we protect your information
30jili cc implements security measures designed to protect member data from unauthorised access, alteration, disclosure, or destruction. These include SSL encryption on all connections, access controls limiting who can view account data, regular security reviews, and systems designed to detect unusual activity.
No internet-based platform can guarantee absolute security. You can help protect your account by using a strong, unique password for 30jili cc, not sharing one-time verification codes with anyone, logging out on shared devices, and notifying support immediately if you notice unexpected activity on your account.
Where a security incident affects personal data and creates a real risk to members, 30jili cc will take appropriate steps including notifying affected members and relevant authorities where required.
9
Minors and underage access
30jili cc is strictly for adults aged 21 and above. The platform does not knowingly collect personal information from anyone below this age limit. Age verification is part of the account process, and accounts found to belong to underage individuals will be closed immediately with any funds returned through appropriate channels after review.
If a parent or guardian believes a minor has accessed or registered on 30jili cc, please contact support without delay so the matter can be investigated and resolved.
10
Changes to this Privacy Policy
30jili cc may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in payment or verification processes, or updates to applicable data protection requirements. When significant changes are made, members may be notified by email or through a notice on the platform.
The updated policy takes effect on the date it is published unless a later effective date is stated. Continuing to use 30jili cc after the effective date means you accept the revised policy. If you disagree with a change, you should stop using the platform and may request account closure.
Questions about this policy or how 30jili cc handles your data can be directed to the support team at support@30jilicc.net.